Reward Group: Integrated ISO Certification in ~5 Weeks
A commercial fit-out specialist needed ISO 45001, 9001 and 14001 in time for an upcoming tender — delivered mid-project on a high-end hotel fit-out without a hitch at audit.
Reward Group
Reward Group is an Australian commercial construction company specialising in hotel fit-outs — including demolition, strip-out, refurbishment and high-risk construction works. Their projects are high-profile and quality-critical, and their leadership team operates with a sharp focus on programme certainty.
Visit reward.com.au~5 weeks
ISO 45001 · 9001 · 14001
Commercial fit-out
Integrated Management System
The Brief
Reward Group had an upcoming tender that required certification to ISO 45001 (Occupational Health & Safety), ISO 9001 (Quality) and ISO 14001 (Environmental Management) — and the timeline was tight. They wanted a single Integrated Management System (IMS) that genuinely reflected how their site teams already worked, rather than a generic off-the-shelf manual.
We took the engagement on mid-project, while their team was actively delivering a high-end commercial hotel fit-out. That meant the documentation had to be both audit-ready and immediately useful on a live job site.
What We Delivered
We focused on site-specific, project-grade documentation built around how Reward Group's principal contractor obligations actually play out on a hotel fit-out — not generic templates.
Integrated Management System (IMS)
A single, unified management system covering ISO 45001, 9001 and 14001 — built around how Reward Group's site teams already work, rather than three siloed manuals.
Health & Safety Management Plan
Project-specific WHS plan covering principal contractor duties, high-risk construction work controls, and on-site safety leadership.
SWMS Review & Subcontractor Management
Reviewed Safe Work Method Statements for high-risk activities and built a subcontractor management framework covering pre-qualification, induction and oversight.
Quality Management Plans & ITPs
Site-specific Quality Management Plans and detailed Inspection & Test Plans aligned to the hotel fit-out scope and client quality requirements.
Environmental Management Plan
Environmental controls tailored to demolition, strip-out and refurbishment works in an operating commercial setting.
Principal Contractor Compliance
Documentation aligned to principal contractor legal obligations under WHS legislation, ready to satisfy both audit and tender scrutiny.
The Outcome
From kick-off to certification took approximately five weeks. The independent third-party audit ran without a hitch, and Reward Group walked into their tender process with all three certifications — ISO 45001, ISO 9001 and ISO 14001 — in hand.
Just as importantly, the IMS they were left with is a working set of documents their site teams actually use, not a binder that lives in a drawer between surveillance audits.
"Nathan and Tanya did a great job for us. Thanks for all the support."
"You guys have been amazing. Thank you."
Tye Stanley
Reward Group
Need certification on a tight timeline?
If you've got a tender deadline or contract requirement, we can help you map a realistic path to ISO certification — fast, without cutting corners.