ISO Certification Group
    ISO Clauses Explained

    Clause 9.1 – Monitoring Measurement Analysis and Performance Evaluation

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    Monitoring, measurement, analysis and performance evaluation under ISO 9001, ISO 14001, and ISO 45001. Learn how to track KPIs, conduct audits, and drive improvement for Australian businesses.

    Key Points

    • 1Use HSEQ Statistics to track indicators: Track key safety, quality, and environmental metrics centrally.
    • 2Link KPIs to business risks: Align your KPIs to business risks and HSEQ Objectives.
    • 3Analyze trends: Use audit, inspection, and incident data to guide improvement.
    • 4Schedule regular Internal Audits: Conduct formal reviews of process compliance across your management system.
    • 5Review Customer Feedback: Review complaints and nonconformances to drive quality improvement.
    • 6Evaluate and respond: Use data not just for reporting, but to identify trends and strengthen your system.

    Article Content

    Nathan Owen – HSEQ Consultant and Author

    About the Author

    Nathan Owen

    Nathan has worked in HSEQ management for 15 years helping Australian businesses improve compliance, manage risk and gain ISO Certification. He has masters degrees in business management and WHS.

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    Article Info

    Category
    ISO Clauses Explained
    PublishedFeb 11, 2026
    Read Time4 min
    Views304

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